Privacy Policy
At Shanira Nova House, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information whenever you shop with us—whether in-store or online. We want you to feel confident every time you share your details.
Information We Collect
- Contact Details: Name, address, phone number, and email when you place an order or reach out to us.
- Order Information: Product selections, delivery preferences, and transaction history to help us serve you better.
- Payment Data: Payment method and status (we do not store full bank or card numbers).
- Website Data: Site usage details (such as pages visited) for improving your experience.
How We Use Your Data
- To process orders and deliver your purchases accurately.
- For order updates, delivery follow-ups, and customer support.
- To enhance your experience by understanding your needs and preferences.
- For essential record-keeping to comply with regulations and business policies.
- To send information about promotions, offers, or store updates (if you opt in).
Keeping Your Information Safe
All personal information is stored securely and only accessible by authorized Shanira Nova House staff. We will never sell, rent, or share your data with third parties without your explicit consent—unless required by law or for order fulfillment.
Your Choices and Rights
- You can ask to view, update, or delete your information at any time.
- You may opt out of promotional communications by contacting us.
- For any privacy concerns, please reach out and we’ll be happy to assist.
Policy Updates
Occasionally, we may update this privacy policy to reflect changes in our practices or regulations. The latest version will always be available on our website.
Contact Us
For questions or requests regarding your personal data, please contact us at:
Email: contact@shanirahouse.online
Phone: +63 905 680 2094
Address: 1117 Marangal Street, Real, Calamba, Laguna, CALABARZON 4027, Philippines